Refund & Cancellation Policy

Last updated: 3 November 2026

Ledgerly products are digital downloads delivered by email. Because the product is supplied digitally, change-of-mind cancellation requests after successful delivery may generally not be eligible for a refund, subject to applicable law.

When to contact us

Please contact us if you were charged more than once, payment succeeded but the files were not delivered, a download is corrupted or inaccessible, or the delivered product is materially different from its description.

How to request help

Email ledgerlytracker.support@gmail.com with your order/payment reference, the email used at checkout and a brief description of the issue. Never send card details, UPI PINs or OTPs.

Review and processing

We review each request and, where appropriate, arrange a working replacement or initiate a refund through the original payment method. Processing time may depend on the payment provider or bank. All requests are handled in accordance with applicable consumer protection laws.

Legal seller: [INSERT LEGAL SELLER NAME AS REGISTERED WITH RAZORPAY]. Business / communication address: [INSERT ADDRESS].